|I was seated on the dining room side|
I love love Chicken Parmesan. I'd been at this Turtle Jack's before and that's what I'd had and liked it. So that's what I ordered today. It took a while for it to arrived. When it did, the pasta was overcooked and cold, the sauce had no taste and the chicken was burnt. I was hungry and didn't have a lot of time so didn't complain and started eating it. About halfway through, my server asked how it was. I told her the chicken was burnt and she offered to have another one made. I said I didn't have time so said I'd eat it as it was. She came back and said I wouldn't be billed for it. Since I was eating, I insisted on paying but she said the manager said there was no cost.
My server was nice (I left her a tip) but I don't think I'll be rushing back to this restaurant.