Teena in Toronto
Showing posts with label
Jay Baer
.
Show all posts
Showing posts with label
Jay Baer
.
Show all posts
Thursday, 21 November 2019
Book ~ "Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth" (2018) Jay Baer and Daniel Lemin
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From Goodreads ~ Word of mouth is directly responsible for 19% of all purchases and influences as much as 90%. Every human on earth reli...
Friday, 1 June 2018
Book ~ "Hug Your Haters: How to Embrace Complaints and Keep Your Customers" (2016) Jay Baer
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From Goodreads ~ Eighty percent of companies say they deliver outstanding customer service but only 8% of their customers agree. This bo...
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